Tweencraft – Legal

Effective Date: May 15, 2026

This document covers the Privacy Policy, Terms of Service, and Data Deletion instructions for the Tweencraft mobile application, provided by Kalpkriti Private Limited.

Contents

  1. Privacy Policy
  2. Terms of Service
  3. User Data Deletion Instructions
  4. Contact Us

1. Privacy Policy

Kalpkriti Private Limited built the Tweencraft app as a freemium, ad-supported commercial application. This Service is provided by Kalpkriti Private Limited and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information for anyone using our application.

By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.

1.1 Information We Collect

While using our application, we may collect certain personally identifiable information, including but not limited to:

1.2 Sign-In Provider Data

When you sign in to Tweencraft using a third-party identity provider, we receive a limited set of profile fields from that provider. Specifically:

1.3 How We Use This Data

We use this information to:

1.4 Profile Picture Processing

If you sign in with Google or Facebook, the profile picture provided by that service may be downloaded and stored on our servers to display as your Tweencraft avatar. If you sign in with Apple, no profile picture is received from Apple. You can also upload or change your profile picture from within the app.

1.5 Data Deletion

You may request deletion of your personal data at any time. See the full instructions in Section 3 — User Data Deletion Instructions.

1.6 Third-Party Services

The app may use third-party services that collect information used to identify users. These services may include:

Please review their respective privacy policies for more information.

1.7 Service Providers

We may employ third-party companies and individuals for the following reasons:

These third parties may have access to personal information only to perform assigned tasks on our behalf and are obligated not to disclose or use it for any other purpose.

1.8 Data Security

We value your trust in providing your personal information and strive to use commercially acceptable means to protect it. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

1.9 Links to Other Sites

This application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

1.10 Children's Privacy

Our Service is not directed toward children under the age required by applicable laws. We do not knowingly collect personal information from children without appropriate consent.

1.11 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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2. Terms of Service

By downloading, installing, or using the Tweencraft application ("the App"), you agree to the following Terms of Service. If you do not agree, please do not use the App.

2.1 Acceptance of Terms

These Terms form a binding agreement between you ("the user") and Kalpkriti Private Limited ("we", "us", "our"). Continued use of the App constitutes acceptance of these Terms and any future updates.

2.2 Eligibility

You must be of legal age in your jurisdiction to enter into a binding agreement to use this App. Users below such age may only use the App with the involvement and consent of a parent or legal guardian.

2.3 User Accounts

You may sign in to the App using Google Sign-In, Facebook Login, Sign in with Apple or another supported method. You are responsible for:

2.4 User-Generated Content

The App allows you to create animations, audio, video, and other content ("User Content"). You retain ownership of your User Content. By creating or sharing User Content within the App, you grant Kalpkriti Private Limited a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute it solely as needed to operate and promote the Service.

You agree not to upload, create, or share content that:

2.5 Acceptable Use

You agree not to:

2.6 In-App Purchases & Advertisements

The App is freemium and ad-supported. Some features may require in-app purchases. All purchases are processed via the Google Play Store or Apple App Store and are subject to their respective terms. Advertisements may be served by third-party networks such as Appodeal.

2.7 Intellectual Property

All rights, title, and interest in and to the App (excluding User Content) — including all software, branding, designs, and trademarks — are owned by Kalpkriti Private Limited and protected by applicable laws. You may not copy, modify, or redistribute any part of the App without prior written permission.

2.8 Termination

We may suspend or terminate your access to the App at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may stop using the App at any time and request deletion of your data as described in Section 3.

2.9 Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the App will be uninterrupted, error-free, or secure.

2.10 Limitation of Liability

To the fullest extent permitted by law, Kalpkriti Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.

2.11 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

2.12 Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the App after changes constitutes acceptance of the revised Terms.

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3. User Data Deletion Instructions

Kalpkriti Private Limited respects your right to privacy and gives you control over your data. If you wish to delete your Tweencraft account and the personal data associated with it, you can do so using any of the methods below.

3.1 Option 1 — Delete From Within the App

  1. Open the Tweencraft app on your device.
  2. Sign in with the account you wish to delete.
  3. Go to your Profile.
  4. Tap the menu (☰) button at the top-left corner.
  5. Scroll down and tap Delete Account at the bottom of the menu.
  6. Confirm the deletion when prompted.

Once confirmed, your account and the personal data associated with it are removed from our active databases immediately. Any residual copies in object storage and backups are cleared during normal storage and backup rotation.

3.2 Option 2 — Request Deletion by Email

If you no longer have access to the app or cannot complete the in-app steps, send a deletion request to:

Email: developer@kalpkriti.com
Subject: Tweencraft Account Deletion Request
Please include: the registered email address or username on your account and the platform you used (Android, iOS or Web)

Please send your request from the email address registered with your account so we can verify it. We will action verified requests within 30 days and confirm by reply once your account has been deleted.

3.3 Option 3 — Revoke a Third-Party Sign-In Permission

You can also remove Tweencraft's access to your Google, Facebook or Apple account at any time:

Revoking a third-party permission only severs that provider's link to Tweencraft. It does not by itself delete data already stored with us. To fully delete your account please use Option 1 or Option 2 above.

3.4 What Gets Deleted

When your account is deleted, the following is permanently removed from our active databases:

For Apple sign-in users, we additionally call Apple's token-revocation endpoint so that Tweencraft is removed from your "Sign in with Apple" list at Apple's end.

3.5 What May Be Retained, and Why

Certain limited data may be retained for the periods described below, either because we are required to keep it for legal, accounting, fraud-prevention or tax-compliance reasons, or because removing it from secondary systems takes time. This data is not used for active product features after deletion.

Data category Retention period Reason
Stored media files for custom characters (resource and thumbnail archives in object storage) Retained in cold storage; not linked to any active account after deletion Operational safeguard against accidental data loss; not used to identify the deleted user
Aggregated and anonymised analytics events Indefinite Cannot be linked back to an individual deleted account
Internal record that your account was deleted (deletion log) Retained for audit and dispute-resolution purposes Required for compliance enquiries, regulator requests and abuse investigations
Database and storage backups containing your data Cycled out as part of our standard backup-rotation policy Backups are not restored to live systems after deletion has occurred
Records that must be kept under applicable law (e.g. financial records of completed purchases held by our payment processors) As required by the relevant law Statutory obligations under Indian tax and accounting law and the corresponding obligations of our payment processors

Note: completed purchases that you made through Google Play, the Apple App Store or another payment processor are held by those providers under their own retention policies and are outside our control.

Note for Platform Reviewers (Google Play, Apple App Store, Meta): This page serves as the official "User Data Deletion Instructions URL" for the Tweencraft app. The direct link is: https://tweencraft.com/account-deletion

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4. Contact Us

If you have any questions or concerns regarding this document — including the Privacy Policy, Terms of Service, or Data Deletion process — please contact us at:

Kalpkriti Private Limited
Email: developer@kalpkriti.com


Change Log

This section records substantive changes to this document. Minor edits (typos, formatting, dead links) are not listed.

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